Terms & Conditions
Last Updated: September 4, 2026
Welcome to L & L Auto Care and Tire. These Terms & Conditions govern your use of our website, llautocare.com, and your interactions with L & L Auto Care and Tire in connection with our automotive repair, maintenance, tire, diagnostic, towing, and related services.
By using our website, submitting a service request, scheduling an appointment, requesting an estimate, or authorizing services, you acknowledge that you have read, understood, and agree to these Terms & Conditions.
If you do not agree with these terms, please do not use our website or services.
1. About L & L Auto Care and Tire
L & L Auto Care and Tire is an automotive repair and tire service business located at:
L & L Auto Care and Tire
519 West Thompson Lane Nashville, TN 37211
Phone: (615) 259-0889
We provide automotive repair and maintenance services for a variety of vehicle makes and models, including cars, trucks, and SUVs. Our services may include automotive diagnostics, brake services, inspections, maintenance, transmission and engine services, tire repair and replacement, and towing services.
2. Use of Our Website
You may use our website for lawful purposes, including learning about our services, contacting us, requesting information, and submitting appointment or service requests.
You agree not to:
● Use the website for any unlawful purpose.
● Attempt to gain unauthorized access to the website or its systems.
● Interfere with the operation or security of the website.
● Submit false, misleading, or fraudulent information.
● Use automated systems to improperly access or collect information from the website.
● Upload or transmit malicious software or harmful material.
We reserve the right to restrict or terminate access to the website if we believe it is being misused.
3. Service Requests and Appointments
Submitting an appointment request or service inquiry through our website does not necessarily constitute confirmation of an appointment or authorization for repairs.
Appointments and services are subject to availability and confirmation by L & L Auto Care and Tire.
We may contact you by telephone, text message, email, or other provided contact method regarding your appointment, vehicle, estimate, repairs, or other service-related matters.
Appointment times may change because of vehicle condition, parts availability, technician availability, diagnostic requirements, or circumstances outside our reasonable control.
4. Estimates and Repair Authorization
We may provide estimates for requested services. Estimates are based on the information available to us at the time and may change if additional issues are discovered during inspection or diagnosis.
Before performing additional work beyond the originally authorized services, we will seek customer authorization when required or appropriate.
Tennessee law provides consumers certain rights concerning automotive repair estimates and additional repairs. Among other things, Tennessee law provides that a consumer may request a written estimate for repairs costing more than $250 and places restrictions on amounts charged above a written estimate without consent or a good-faith attempt to obtain consent.
Nothing in these Terms & Conditions is intended to waive or limit rights that cannot legally be waived.
5. Additional Repairs
During the inspection or repair process, we may discover additional mechanical, electrical, safety, or other issues that were not apparent when the vehicle was initially brought to the shop.
When additional work is necessary or recommended, we may provide the customer with an updated estimate and request authorization before proceeding.
If we are unable to reach the customer, we may be limited in the work we can perform and may delay completion of the vehicle until authorization is received.
6. Diagnostic Services
Automotive diagnostics are intended to help identify the source or potential source of a vehicle problem.
A diagnostic test or inspection does not necessarily guarantee that every underlying issue will be identified.
Modern vehicles may contain multiple interconnected mechanical, electrical, computer, and electronic systems. Additional testing or inspection may be necessary to accurately identify a problem.
A diagnostic result may identify a symptom or system requiring further investigation rather than guarantee a specific repair outcome.
7. Parts and Components
We may use brand-name, aftermarket, replacement, remanufactured, or other appropriate parts depending on the service, vehicle, availability, customer authorization, and other circumstances.
Parts availability may affect repair timelines.
Where applicable, parts may be subject to the manufacturer's warranty or the applicable warranty offered by L & L Auto Care and Tire.
8. Customer-Supplied Parts
If a customer provides parts for installation, L & L Auto Care and Tire may inspect the parts for compatibility and condition but cannot guarantee that customer-supplied parts are correct, defect-free, or suitable for the vehicle.
We are not responsible for defects, premature failure, incompatibility, incorrect specifications, or other problems caused by customer-supplied parts.
Labor associated with installing customer-supplied parts may not be covered by any repair warranty unless expressly agreed upon in writing.
9. Tires and Tire Services
L & L Auto Care and Tire provides tire repair and replacement services and offers both new and used tire options.
Customers are responsible for providing accurate vehicle information when requesting tires or tire-related services.
Tire availability, pricing, warranty coverage, and suitability may vary depending on the tire, vehicle, condition, manufacturer, and intended use.
Used tires may have different characteristics and warranty coverage than new tires.
Customers should follow applicable tire manufacturer recommendations regarding inflation, load, speed ratings, maintenance, and replacement.
10. Repair Warranty
L & L Auto Care and Tire currently advertises a 1-year warranty on repairs.
Unless otherwise stated on the applicable repair order or invoice, warranty coverage is subject to the specific terms, limitations, exclusions, and conditions applicable to the repair and parts involved.
A warranty does not necessarily cover:
● Normal wear and tear.
● Damage caused by misuse, abuse, accidents, or neglect.
● Damage caused by continued operation of a vehicle after a warning sign or problem occurs.
● Problems unrelated to the original repair. ● Failures caused by modifications or alterations.
● Failures caused by customer-supplied parts.
● Repairs or modifications performed by another facility where such work contributes to the problem.
● Consumable items or components that are ordinarily subject to wear, unless specifically covered.
● Consequential or incidental expenses unless required by applicable law.
Customers should contact L & L Auto Care and Tire as soon as a potential warranty issue is discovered.
The specific warranty terms provided on the customer's repair order or invoice control if they differ from these general website terms.
11. Vehicle Drop-Off and Pickup
Customers should remove valuable, fragile, or personal belongings from their vehicle before leaving it with us.
Although reasonable care will be taken while a vehicle is in our possession, customers remain responsible for removing personal property from the vehicle.
Customers should notify us of any existing damage or special conditions affecting the vehicle before service begins.
12. Vehicle Condition and Pre-Existing Problems
Vehicles may have existing mechanical, electrical, cosmetic, or structural issues before being brought to our facility.
Repairing one component or system may not correct unrelated existing problems.
Some failures may only become apparent after diagnostic testing, disassembly, repair, or normal operation of the vehicle.
L & L Auto Care and Tire is not responsible for pre-existing conditions or unrelated failures that are not caused by our work, subject to applicable law.
13. Vehicle Pickup
Customers are responsible for picking up their vehicles once repairs are completed and they have been notified that the vehicle is ready.
Customers should contact us if they anticipate a delay in retrieving their vehicle.
Any applicable storage, towing, administrative, or other charges will be handled in accordance with applicable law and the terms communicated to the customer.
14. Unpaid or Unclaimed Vehicles
If a vehicle remains at our facility after repairs have been completed or charges become due, we may take steps available to us under applicable
Tennessee law to recover unpaid amounts and applicable storage or related costs. Tennessee law provides a statutory process concerning garagekeeper's/mechanic's liens for certain unpaid repair or storage charges.
Any such action will be taken in accordance with applicable legal requirements.
15. Towing Services
L & L Auto Care and Tire offers towing services in Nashville and surrounding communities.
Towing availability, pricing, response times, and service areas may vary.
Customers are responsible for providing accurate pickup and destination information.
Towing services may be subject to separate terms, charges, limitations, or third-party arrangements depending on the circumstances.
16. Payment
Payment is due according to the terms communicated to the customer and generally when the vehicle is ready for release unless other arrangements have been approved.
Customers are responsible for all authorized charges, including applicable parts, labor, diagnostics, towing, and other services.
We reserve the right to require payment before releasing a vehicle where permitted by law.
17. Customer Responsibility
Customers are responsible for:
● Providing accurate vehicle and contact information.
● Informing us of known vehicle problems or relevant history.
● Authorizing repairs before work is performed where required.
● Following recommended maintenance and operating instructions.
● Promptly reporting problems that may be related to a previous repair.
● Paying authorized charges when due.
● Picking up completed vehicles within a reasonable period.
18. Limitation of Liability
To the maximum extent permitted by applicable law, L & L Auto Care and Tire will not be responsible for indirect, incidental, special, or consequential damages arising from the use of our website or services.
Nothing in these Terms & Conditions is intended to exclude or limit liability where such exclusion or limitation is prohibited by law.
19. Website Information
We make reasonable efforts to keep the information on our website accurate and current. However, service descriptions, pricing, availability, hours, promotions, and other information may change without notice.
Information on the website is provided for general informational purposes and should not be considered a guarantee that a particular service, part, tire, repair, or appointment will be available.
20. Third-Party Websites and Services
Our website may contain links to third-party websites or services.
L & L Auto Care and Tire does not control third-party websites and is not responsible for their content, availability, policies, security, or practices.
Visiting third-party websites is at your own risk and subject to the third party's terms and policies.
21. Privacy
Your use of our website may involve the collection and processing of information such as your name, contact information, vehicle information, and information submitted through website forms.
Our handling of personal information is described in our Privacy Policy.
By using our website, you acknowledge that you should review our Privacy Policy to understand how information submitted through the website may be handled.
22. Intellectual Property
Unless otherwise stated, the content appearing on this website, including text, logos, graphics, images, designs, and other materials, belongs to or is used by L & L Auto Care and Tire and may be protected by applicable intellectual-property laws.
You may not reproduce, modify, distribute, publish, sell, or commercially exploit website content without prior written permission, except as permitted by applicable law.
23. User-Submitted Information
If you submit information through our website, including appointment requests, questions, comments, reviews, or other materials, you agree that the information you provide is accurate and does not violate the rights of another person.
You should not submit confidential information through general website forms unless specifically requested.
24. Electronic Communications
When you provide your email address, telephone number, or other contact information, you agree that L & L Auto Care and Tire may use that information to communicate with you regarding your vehicle, appointments, estimates, repairs, invoices, service updates, or inquiries.
Any marketing communications will be handled in accordance with applicable laws and our privacy practices.
25. No Guarantee of Website Availability
We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.
Website availability may be affected by maintenance, technical problems, hosting issues, internet connectivity, or circumstances beyond our reasonable control.
26. Changes to These Terms
We may update these Terms & Conditions from time to time.
When changes are made, the updated version will be posted on this page with a revised "Last Updated" date.
Your continued use of the website after changes are posted constitutes acceptance of the updated terms to the extent permitted by law.
27. Severability
If any provision of these Terms & Conditions is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary, and the remaining provisions will continue to apply to the extent permitted by law.
28. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in the State of Tennessee, without regard to conflict-of-law principles, except where applicable law requires otherwise.
29. Entire Agreement
These Terms & Conditions, together with any applicable repair order, estimate, invoice, warranty terms, Privacy Policy, and other written agreements provided to the customer, constitute the applicable terms governing your use of the website and our services, to the extent permitted by law.
Where a specific written repair order, estimate, warranty, or service agreement contains terms that conflict with these general website Terms & Conditions, the specific terms applicable to that transaction will control.
30. Contact Us
If you have questions regarding these Terms & Conditions or our services, please contact us:
L & L Auto Care and Tire
519 West Thompson Lane Nashville, TN 37211
Phone: (615) 259-0889
Website: llautocare.com
Welcome to L & L Auto Care and Tire. These Terms & Conditions govern your use of our website, llautocare.com, and your interactions with L & L Auto Care and Tire in connection with our automotive repair, maintenance, tire, diagnostic, towing, and related services.
By using our website, submitting a service request, scheduling an appointment, requesting an estimate, or authorizing services, you acknowledge that you have read, understood, and agree to these Terms & Conditions.
If you do not agree with these terms, please do not use our website or services.
1. About L & L Auto Care and Tire
L & L Auto Care and Tire is an automotive repair and tire service business located at:
L & L Auto Care and Tire
519 West Thompson Lane Nashville, TN 37211
Phone: (615) 259-0889
We provide automotive repair and maintenance services for a variety of vehicle makes and models, including cars, trucks, and SUVs. Our services may include automotive diagnostics, brake services, inspections, maintenance, transmission and engine services, tire repair and replacement, and towing services.
2. Use of Our Website
You may use our website for lawful purposes, including learning about our services, contacting us, requesting information, and submitting appointment or service requests.
You agree not to:
● Use the website for any unlawful purpose.
● Attempt to gain unauthorized access to the website or its systems.
● Interfere with the operation or security of the website.
● Submit false, misleading, or fraudulent information.
● Use automated systems to improperly access or collect information from the website.
● Upload or transmit malicious software or harmful material.
We reserve the right to restrict or terminate access to the website if we believe it is being misused.
3. Service Requests and Appointments
Submitting an appointment request or service inquiry through our website does not necessarily constitute confirmation of an appointment or authorization for repairs.
Appointments and services are subject to availability and confirmation by L & L Auto Care and Tire.
We may contact you by telephone, text message, email, or other provided contact method regarding your appointment, vehicle, estimate, repairs, or other service-related matters.
Appointment times may change because of vehicle condition, parts availability, technician availability, diagnostic requirements, or circumstances outside our reasonable control.
4. Estimates and Repair Authorization
We may provide estimates for requested services. Estimates are based on the information available to us at the time and may change if additional issues are discovered during inspection or diagnosis.
Before performing additional work beyond the originally authorized services, we will seek customer authorization when required or appropriate.
Tennessee law provides consumers certain rights concerning automotive repair estimates and additional repairs. Among other things, Tennessee law provides that a consumer may request a written estimate for repairs costing more than $250 and places restrictions on amounts charged above a written estimate without consent or a good-faith attempt to obtain consent.
Nothing in these Terms & Conditions is intended to waive or limit rights that cannot legally be waived.
5. Additional Repairs
During the inspection or repair process, we may discover additional mechanical, electrical, safety, or other issues that were not apparent when the vehicle was initially brought to the shop.
When additional work is necessary or recommended, we may provide the customer with an updated estimate and request authorization before proceeding.
If we are unable to reach the customer, we may be limited in the work we can perform and may delay completion of the vehicle until authorization is received.
6. Diagnostic Services
Automotive diagnostics are intended to help identify the source or potential source of a vehicle problem.
A diagnostic test or inspection does not necessarily guarantee that every underlying issue will be identified.
Modern vehicles may contain multiple interconnected mechanical, electrical, computer, and electronic systems. Additional testing or inspection may be necessary to accurately identify a problem.
A diagnostic result may identify a symptom or system requiring further investigation rather than guarantee a specific repair outcome.
7. Parts and Components
We may use brand-name, aftermarket, replacement, remanufactured, or other appropriate parts depending on the service, vehicle, availability, customer authorization, and other circumstances.
Parts availability may affect repair timelines.
Where applicable, parts may be subject to the manufacturer's warranty or the applicable warranty offered by L & L Auto Care and Tire.
8. Customer-Supplied Parts
If a customer provides parts for installation, L & L Auto Care and Tire may inspect the parts for compatibility and condition but cannot guarantee that customer-supplied parts are correct, defect-free, or suitable for the vehicle.
We are not responsible for defects, premature failure, incompatibility, incorrect specifications, or other problems caused by customer-supplied parts.
Labor associated with installing customer-supplied parts may not be covered by any repair warranty unless expressly agreed upon in writing.
9. Tires and Tire Services
L & L Auto Care and Tire provides tire repair and replacement services and offers both new and used tire options.
Customers are responsible for providing accurate vehicle information when requesting tires or tire-related services.
Tire availability, pricing, warranty coverage, and suitability may vary depending on the tire, vehicle, condition, manufacturer, and intended use.
Used tires may have different characteristics and warranty coverage than new tires.
Customers should follow applicable tire manufacturer recommendations regarding inflation, load, speed ratings, maintenance, and replacement.
10. Repair Warranty
L & L Auto Care and Tire currently advertises a 1-year warranty on repairs.
Unless otherwise stated on the applicable repair order or invoice, warranty coverage is subject to the specific terms, limitations, exclusions, and conditions applicable to the repair and parts involved.
A warranty does not necessarily cover:
● Normal wear and tear.
● Damage caused by misuse, abuse, accidents, or neglect.
● Damage caused by continued operation of a vehicle after a warning sign or problem occurs.
● Problems unrelated to the original repair. ● Failures caused by modifications or alterations.
● Failures caused by customer-supplied parts.
● Repairs or modifications performed by another facility where such work contributes to the problem.
● Consumable items or components that are ordinarily subject to wear, unless specifically covered.
● Consequential or incidental expenses unless required by applicable law.
Customers should contact L & L Auto Care and Tire as soon as a potential warranty issue is discovered.
The specific warranty terms provided on the customer's repair order or invoice control if they differ from these general website terms.
11. Vehicle Drop-Off and Pickup
Customers should remove valuable, fragile, or personal belongings from their vehicle before leaving it with us.
Although reasonable care will be taken while a vehicle is in our possession, customers remain responsible for removing personal property from the vehicle.
Customers should notify us of any existing damage or special conditions affecting the vehicle before service begins.
12. Vehicle Condition and Pre-Existing Problems
Vehicles may have existing mechanical, electrical, cosmetic, or structural issues before being brought to our facility.
Repairing one component or system may not correct unrelated existing problems.
Some failures may only become apparent after diagnostic testing, disassembly, repair, or normal operation of the vehicle.
L & L Auto Care and Tire is not responsible for pre-existing conditions or unrelated failures that are not caused by our work, subject to applicable law.
13. Vehicle Pickup
Customers are responsible for picking up their vehicles once repairs are completed and they have been notified that the vehicle is ready.
Customers should contact us if they anticipate a delay in retrieving their vehicle.
Any applicable storage, towing, administrative, or other charges will be handled in accordance with applicable law and the terms communicated to the customer.
14. Unpaid or Unclaimed Vehicles
If a vehicle remains at our facility after repairs have been completed or charges become due, we may take steps available to us under applicable
Tennessee law to recover unpaid amounts and applicable storage or related costs. Tennessee law provides a statutory process concerning garagekeeper's/mechanic's liens for certain unpaid repair or storage charges.
Any such action will be taken in accordance with applicable legal requirements.
15. Towing Services
L & L Auto Care and Tire offers towing services in Nashville and surrounding communities.
Towing availability, pricing, response times, and service areas may vary.
Customers are responsible for providing accurate pickup and destination information.
Towing services may be subject to separate terms, charges, limitations, or third-party arrangements depending on the circumstances.
16. Payment
Payment is due according to the terms communicated to the customer and generally when the vehicle is ready for release unless other arrangements have been approved.
Customers are responsible for all authorized charges, including applicable parts, labor, diagnostics, towing, and other services.
We reserve the right to require payment before releasing a vehicle where permitted by law.
17. Customer Responsibility
Customers are responsible for:
● Providing accurate vehicle and contact information.
● Informing us of known vehicle problems or relevant history.
● Authorizing repairs before work is performed where required.
● Following recommended maintenance and operating instructions.
● Promptly reporting problems that may be related to a previous repair.
● Paying authorized charges when due.
● Picking up completed vehicles within a reasonable period.
18. Limitation of Liability
To the maximum extent permitted by applicable law, L & L Auto Care and Tire will not be responsible for indirect, incidental, special, or consequential damages arising from the use of our website or services.
Nothing in these Terms & Conditions is intended to exclude or limit liability where such exclusion or limitation is prohibited by law.
19. Website Information
We make reasonable efforts to keep the information on our website accurate and current. However, service descriptions, pricing, availability, hours, promotions, and other information may change without notice.
Information on the website is provided for general informational purposes and should not be considered a guarantee that a particular service, part, tire, repair, or appointment will be available.
20. Third-Party Websites and Services
Our website may contain links to third-party websites or services.
L & L Auto Care and Tire does not control third-party websites and is not responsible for their content, availability, policies, security, or practices.
Visiting third-party websites is at your own risk and subject to the third party's terms and policies.
21. Privacy
Your use of our website may involve the collection and processing of information such as your name, contact information, vehicle information, and information submitted through website forms.
Our handling of personal information is described in our Privacy Policy.
By using our website, you acknowledge that you should review our Privacy Policy to understand how information submitted through the website may be handled.
22. Intellectual Property
Unless otherwise stated, the content appearing on this website, including text, logos, graphics, images, designs, and other materials, belongs to or is used by L & L Auto Care and Tire and may be protected by applicable intellectual-property laws.
You may not reproduce, modify, distribute, publish, sell, or commercially exploit website content without prior written permission, except as permitted by applicable law.
23. User-Submitted Information
If you submit information through our website, including appointment requests, questions, comments, reviews, or other materials, you agree that the information you provide is accurate and does not violate the rights of another person.
You should not submit confidential information through general website forms unless specifically requested.
24. Electronic Communications
When you provide your email address, telephone number, or other contact information, you agree that L & L Auto Care and Tire may use that information to communicate with you regarding your vehicle, appointments, estimates, repairs, invoices, service updates, or inquiries.
Any marketing communications will be handled in accordance with applicable laws and our privacy practices.
25. No Guarantee of Website Availability
We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.
Website availability may be affected by maintenance, technical problems, hosting issues, internet connectivity, or circumstances beyond our reasonable control.
26. Changes to These Terms
We may update these Terms & Conditions from time to time.
When changes are made, the updated version will be posted on this page with a revised "Last Updated" date.
Your continued use of the website after changes are posted constitutes acceptance of the updated terms to the extent permitted by law.
27. Severability
If any provision of these Terms & Conditions is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary, and the remaining provisions will continue to apply to the extent permitted by law.
28. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in the State of Tennessee, without regard to conflict-of-law principles, except where applicable law requires otherwise.
29. Entire Agreement
These Terms & Conditions, together with any applicable repair order, estimate, invoice, warranty terms, Privacy Policy, and other written agreements provided to the customer, constitute the applicable terms governing your use of the website and our services, to the extent permitted by law.
Where a specific written repair order, estimate, warranty, or service agreement contains terms that conflict with these general website Terms & Conditions, the specific terms applicable to that transaction will control.
30. Contact Us
If you have questions regarding these Terms & Conditions or our services, please contact us:
L & L Auto Care and Tire
519 West Thompson Lane Nashville, TN 37211
Phone: (615) 259-0889
Website: llautocare.com